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Help Desk

  • Can't get email?
    Can't get email?
  • Password problems?
    Password problems?

 

Can’t get email to work? Password problems? Your favorite game won’t open? Need help uploading a photo to Facebook? Printer not working? Worried about a possible virus infection?

Computer help is just an easy phone call away–all from the comfort of your home!

You’ll receive assistance from friendly, knowledgeable technicians based in West Seattle.┬áHere’s how the service works:

  • Call or visit West Seattle Computers to sign up. The service costs $7/month paid monthly, or $5/month paid annually ($60/year).
  • We will install a small app on your computer that enables us to provide remote assistance when you request it.
  • Whenever you have a computer question or problem, call us. There is no additional cost to answer questions purely by telephone.
  • For more involved issues, our technicians can remote to your computer to quickly resolve the issue. An additional fee of $1/minute is charged for remote assistance (assessed in five-minute increments). There is no additional charge if we can’t fix the problem.